Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across industries blaze new trails and connect with customers in innovative ways. We empower you to be a Trailblazer—driving your career growth, charting new paths, and making a positive impact on the world. If you believe in business as a platform for change and in companies that do well and do good, you’ve come to the right place. Applications for this position will be accepted on an ongoing basis. Position Overview Slack is seeking Staff and Senior Machine Learning Engineers to develop features, services, API methods, and models that leverage data to enhance our product. Our work spans summarization, recommendation, ranking, and security, with a focus on impactful machine learning solutions across the organization. Impact of Your Work Over 10 million daily active users rely on Slack. At peak times, a million messages are sent per minute. Users spend over a billion minutes daily active in Slack during the week. Our engineers work on various parts of the technical stack, from building data pipelines to training models and analyzing data. We seek candidates experienced in Machine Learning, eager to learn new skills, and capable of delivering business value through practical ML solutions. Responsibilities Develop ML models for ranking, retrieval, and generative AI. Collaborate with product teams to create new features for a large user base. Lead or contribute to impactful projects that drive business results. Maintain and improve features and systems for long-term health. Support data pipeline development and ML feature management. Assist in resolving production issues. Mentor engineers and review code. Enhance engineering standards and processes. Qualifications 7+ years of relevant engineering experience. Proficiency in programming languages such as Python, Java, Scala, etc. Experience with ML frameworks like PyTorch, TensorFlow, etc. Experience with data processing tools like Spark, Hadoop, Airflow, etc. Experience with Large Language Models and fine-tuning. Analytical mindset with ability to measure success. Experience deploying ML models at scale. Leadership in technical discussions and decisions. Ability to write maintainable, testable code. Strong communication skills for explaining complex concepts. Fundamentals in data structures, algorithms, distributed systems, and information retrieval. Preferred Skills Expertise in retrieval systems and search algorithms. Knowledge of vector databases and embeddings. Experience with multi-type data in RAG solutions. Broad experience in NLP, ML, and Generative AI. Benefits Salesforce offers benefits like time off, health coverage, parental leave, insurance, 401(k), and stock options. More info: salesforcebenefits.com Accommodations If you need assistance due to a disability, please submit a request via our Accommodations Request Form . Equal Opportunity Statement Salesforce is committed to an inclusive, non-discriminatory workplace. We evaluate candidates based on merit, qualifications, and experience, regardless of protected characteristics. We consider qualified applicants with arrest and conviction records, as required by law. Salary Ranges NY: $200,800 - $334,600
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